Your Privacy Is Our Responsibility

ctg777bd is a trusted online entertainment platform in Bangladesh. We place the highest priority on the privacy of our users. This privacy policy describes how ctg777bd collects your personal information, how that information is used, who it is shared with, and what steps we take to protect your information.

This policy applies equally to all website visitors, registered members, and anyone using any of our services. This policy may be updated from time to time, and any changes will be published on the website.

The ctg777bd platform is for users aged 21 and above only. We do not knowingly collect personal information from minors. If we become aware that information has been collected from a minor, that information will be deleted immediately and the associated account will be closed.

The following types of information may be collected to support your use of the ctg777bd platform:

• Identity Information: Your name, date of birth, and national ID number (for verification purposes).
• Contact Information: Email address and mobile number.
• Financial Information: Payment method details — bKash, Nagad, Rocket, or bank account number (used solely for processing transactions).
• Technical Information: IP address, browser type, device information, and cookie data.
• Activity Information: Your transaction history on our platform, gameplay records, and site visit data.
• Communication Records: Details of your conversations with customer support or live chat.

We collect your information in the following ways:

• Direct Collection: Information you provide when filling in registration, login, deposit, or withdrawal forms.
• Automatic Collection: Browsing data collected through cookies, web beacons, and similar technologies.
• From Third Parties: Transaction confirmation information from payment providers such as bKash or Nagad.

The information collected is used for the following purposes:

• To create, manage, and verify your account.
• To process deposit and withdrawal transactions — minimum deposit ৳500 and minimum withdrawal ৳800.
• To manage bonuses, rewards, and promotional offers.
• To ensure platform security and prevent fraud.
• To provide customer support and resolve your complaints.
• To meet legal obligations and settle disputes.
• To analyse usage patterns for responsible gaming management.
• To improve the platform and enhance the user experience.

If you give your consent at registration, ctg777bd may notify you about promotional messages, new game information, special offers, and platform updates. You may request to opt out of these communications at any time.

Important: Account-related communications (such as transaction confirmations and security alerts) will continue to be sent even if you opt out of marketing, as these are an essential part of the service.

ctg777bd does not sell your personal information. However, information may be shared on a limited basis with third parties in the following cases:

• Payment Providers: Information necessary to process transactions with bKash, Nagad, Rocket, and bank transfer services.
• Technology Partners: Technology service providers that assist with platform operations, security, and analytics, who operate under strict confidentiality agreements.
• Game Providers: Game developers such as Pragmatic Play, Spribe, JILI, PG Soft, Ezugi, Evolution Gaming, Microgaming, and NetEnt, who receive only the information necessary for gameplay.
• Legal Authorities: Where required to comply with legal obligations, court orders, or government directives.
• Fraud Prevention: With relevant agencies as part of anti-money laundering and anti-fraud efforts.

Some of our technology partners may be located outside Bangladesh. In such cases, we ensure appropriate agreements and safeguards are in place to keep your information secure. Data protection measures are maintained in line with internationally accepted standards.

ctg777bd uses industry-standard security technology to protect your information. Our security framework includes:

Please note that no method on the internet is 100% secure. Keep your password confidential and notify us immediately if you notice any suspicious activity.

Your information will be retained for as long as your account is active or as needed to provide the service. Even after an account is closed, certain information may be retained for a specified period to meet legal obligations, resolve disputes, and enforce our agreements.

As a registered member of the ctg777bd platform, you have the following rights:

• Right of Access: The right to know what information we hold about you.
• Right to Rectification: The right to request correction of inaccurate or outdated information.
• Right to Erasure: The right to request deletion of your information in certain circumstances — though some information may need to be retained due to legal obligations.
• Right to Portability: Where applicable, the right to receive your information in a structured or machine-readable format.
• Right to Object: The right to object to the processing of your information for specific purposes.
• Right to Withdraw Consent: The right to withdraw consent given for marketing communications at any time.

To exercise these rights or for any questions, please contact our support team.

Cookies are small text files that your browser stores on your device when you visit our site. ctg777bd uses cookies for the following reasons:

• Essential Cookies: To maintain login status, ensure security, and run the platform's core functions.
• Functional Cookies: To remember your preferences and settings, making your experience smoother.
• Analytics Cookies: To understand how users use the site, which helps improve the service.

You can manage cookies through your browser settings. However, disabling essential cookies may affect some platform functionality.

ctg777bd reserves the right to amend this privacy policy at any time. For significant changes, we will publish a notice on the website and the "Last Updated" date at the top of the document will be changed. Continued use of the platform after changes have been made will be considered acceptance of the new policy. We therefore recommend visiting this page regularly.

For any privacy concerns or complaints, you may contact us directly. We take every complaint seriously and aim to provide a resolution as quickly as possible. If you believe we have processed your information inappropriately, please contact our support team directly.